Troubleshooting a Sump Pump That Won’t Turn On

When your sump pump fails to activate, it can lead to serious basement flooding issues. In this article, we will help you identify and potentially fix common problems.

Safety First

Before troubleshooting, always:

  • Unplug the sump pump from electrical power
  • Keep the work area dry
  • Have a flashlight handy
  • Wear protective gloves

Common Causes and Solutions

1. Power Issues

Check for:

  • Unplugged cord or loose connection
  • Tripped circuit breaker or blown fuse
  • Damaged electrical cord
  • Burned out outlet (test with another device)

Solution: Reset breaker, replace fuse, or plug into a working GFCI outlet. If the cord is damaged, professional replacement is needed.

2. Float Switch Problems

Check for:

  • Stuck float switch
  • Debris preventing float movement
  • Float switch tangled in pump mechanism
  • Float switch positioned incorrectly

Solution: Clean around the float, adjust its position, and ensure free movement. Test manually by carefully lifting the float to see if pump activates.

3. Water Level Issues

Check for:

  • Insufficient water in sump pit
  • Incorrect float switch height setting

Solution: Verify the pump has enough water to trigger activation. Adjust float switch height if necessary.

4. Mechanical Failures

Check for:

  • Jammed impeller
  • Clogged inlet screen
  • Frozen or corroded parts
  • Air lock in pump

Solution: Clear debris from impeller and inlet. For air lock, drill a small relief hole in discharge pipe (consult manual for location).

5. Age-Related Issues

Check for:

  • Pump age (typical lifespan 7-10 years)
  • Unusual noises before failure
  • Irregular cycling history
  • Visible rust or deterioration

Solution: If pump is old or showing signs of wear, replacement is often the most cost-effective solution.

Preventive Maintenance Tips

  1. Test pump quarterly by pouring water into sump pit
  2. Clean pit and pump annually
  3. Check and clean float switch regularly
  4. Install battery backup system
  5. Consider a water alarm system

Emergency Measures

If your pump fails during heavy rain:

  1. Use a wet vacuum to remove water
  2. Deploy a portable backup pump if available
  3. Remove valuable items from basement
  4. Contact emergency plumbing services
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